Terms & Conditions
Please read these Terms & Conditions carefully before making a booking with Tora Trails. By making a booking or paying any advance amount, the customer acknowledges and agrees to the following terms.
1. BOOKING TERMS
1.1 Booking Confirmation
A booking with Tora Trails will be considered confirmed only after the required advance payment has been made.
1.2 Booking Advance
The standard booking advance is 15% of the total package amount.
1.3 Purpose of Advance Payment
The advance payment confirms the customer's intention to proceed with the booking under our Terms & Conditions and allows Tora Trails to initiate arrangements with hotels, transport services, and other required service providers.
1.4 Prices & Availability
Prices and availability may change due to unexpected circumstances, including any type of increase or inflation in prices.
1.5 Booking Quotation
The booking quotation will be provided to the customer through WhatsApp.
2. PAYMENT TERMS
2.1 Accepted Payment Methods
Payments are accepted through Cash, UPI, or Net Banking.
2.2 Payment Recipient
Any payment related to the booking and package should be made directly to the owner:
VISHAL THAKUR
2.3 Personal Expenses
Personal expenses will be borne by the customer and are not included in the package.
- Adventure activities
- Food and beverages outside the package inclusions
- Shopping
- Other personal expenses
2.4 Hotel Bookings
All hotel bookings are subject to the availability and confirmation of the respective hotel.
2.5 Changes Due to Weather or Unavoidable Circumstances
Due to unexpected or adverse weather conditions, Tora Trails may modify the route, itinerary, accommodation, transportation, or other package arrangements for safety purposes.
Any additional cost arising from such unavoidable changes will be borne by the customer.
2.6 Acceptance of Terms
By making a booking or paying any advance booking amount, the customer acknowledges that they have read, understood, and accepted these Terms & Conditions.
OUR PAYMENT STRUCTURE
| Payment Stage | Percentage of Total Package Amount |
|---|---|
| Advance Payment | 15% |
| At Pick-up | 40% |
| Mid-Trip | 30% |
| At Dropping | 15% |
CUSTOMER ACKNOWLEDGEMENT
By proceeding with the booking and making the required advance payment, the customer confirms their acceptance of the above Terms & Conditions and payment structure.